xe66 bdt Privacy Policy

1 Introduction and Scope

xe66 bdt (referred to as "the Platform", "we", or "our") is an online gaming and sports betting platform operated for users in Bangladesh. This privacy policy applies to all users of the xe66 bdt website and its applications.

The main purpose of this policy is to clearly inform you about what information we collect, why we collect it, and how we keep it secure. When you register on xe66 bdt, make a deposit, make a withdrawal, or play any game, you are considered to have agreed to this policy.

This privacy policy is an integral part of our Terms and Conditions. Both documents should be read together, as the content of each complements the other.

Anyone who wishes to use this platform must be at least 21 years of age. Registration and account management by minors is strictly prohibited, and we follow a rigorous verification process to enforce this.

2 Types of Information Collected

xe66 bdt collects various types of information, divided into two main categories: personally identifiable information and non-identifiable technical information.

2.1 Personally Identifiable Information

Information we may collect during registration and account verification:

• Full name and date of birth
• Mobile number and email address
• National ID number or passport details (for account verification)
• Residential address
• Financial transaction details — deposit and withdrawal records via bKash, Nagad, or Rocket
• Account username and password (stored in encrypted form)

2.2 Non-Identifiable and Technical Information

Information collected automatically while using the platform:

• IP address and device information
• Browser type and operating system version
• Session duration and navigation patterns
• Gameplay history and betting activity
• Login and logout time records

2.3 Communication-Related Information

If you contact our support team via live chat or email, the content of that conversation and any identity-related information may be recorded, primarily for service improvement and dispute resolution purposes.

3 How Information Is Collected

xe66 bdt collects user information through the following methods:

3.1 Direct Collection

Information is collected directly when you voluntarily provide it — such as filling in a registration form, completing account verification, submitting a deposit or withdrawal request, or contacting the support team.

3.2 Automatic Collection

Technical information is collected automatically through cookies, log files, and web beacons while you use the website or app. Information collected this way is used primarily to ensure service quality and monitor security.

3.3 Via Third Parties

Transaction confirmation information may be received from payment processors — particularly bKash, Nagad, and Rocket. In addition, specific third-party verification services may be used for fraud prevention and identity verification.

4 Purpose of Using Information

xe66 bdt uses the information collected from you only for the specific purposes described below. No information is sold to advertisers or unrelated commercial parties.

• Completing the account registration process and verifying identity
• Processing financial transactions, including deposits and withdrawals, securely
• Providing bonuses and promotional offers and verifying eligibility for them
• Determining VIP program levels and calculating weekly cashback
• Preventing fraud, money laundering, and unauthorized access
• Identifying platform performance issues and security vulnerabilities
• Managing user support services
• Monitoring usage patterns to ensure responsible gaming
• Meeting legal obligations and responding to requests from relevant authorities

If you request self-exclusion or a break on xe66 bdt under the Responsible Gaming policy, that information is also stored so your request can be properly actioned.

5 Information Storage and Security

xe66 bdt follows industry-standard technical and organizational measures to protect your personal information.

5.1 Encryption and SSL

SSL (Secure Socket Layer) encryption is active across all pages of the website. As a result, all data exchanged between your browser and our servers — particularly login details and financial transaction information — is practically impossible for third parties to read or alter.

5.2 Password Security

Your password is never stored in plain text. It is secured using a strong hashing algorithm, meaning our staff cannot view your actual password.

5.3 Access Controls

Access to personal information is granted only to staff members who need it to deliver services. All access is logged and reviewed regularly through internal audits.

5.4 Data Retention Period

Information for active accounts is retained until the account is closed. Even after closure, certain information may be retained for up to five years due to legal and regulatory obligations.

6 Sharing Information with Third Parties

xe66 bdt never sells your personal information for commercial purposes. However, information may be shared in the specific circumstances described below:

6.1 Payment Service Providers

The minimum information required to complete transactions via bKash, Nagad, and Rocket is exchanged with the relevant payment platforms. This transaction information is governed by the respective payment provider's own privacy policy.

6.2 Game Software Providers

The necessary session data may be exchanged with recognized game providers — including Pragmatic Play, PG Soft, JILI, and Evolution — to operate slot and live casino games.

6.3 Legal Obligations

If a court, investigating body, or competent authority requests information through a legal process, xe66 bdt is required to comply with that order. Only the information specified in the order will be provided.

6.4 Fraud Prevention

If fraud, identity theft, or money laundering is suspected, relevant information may be shared with authorized institutions or investigative bodies.

7 Cookies and Tracking Technologies

Cookies are used on the xe66 bdt website — small data files stored in your browser. Without them, many features of the platform do not function properly.

7.1 Essential Cookies

These cookies are essential for maintaining login sessions, verifying security tokens, and retaining cart information. Disabling them will prevent the platform from working properly.

7.2 Functional Cookies

These cookies remember your language preference, theme settings, and previous session details, so you do not have to set them up again each time you visit the platform.

7.3 Analytics Cookies

Analytics cookies are used to understand which sections of the platform users visit most and where issues may be occurring. This data collection is generally anonymised.

You can disable cookies from your browser settings, though some platform features may become limited as a result.

8 User Rights

xe66 bdt recognizes the following rights of its users regarding their information and provides the means to exercise them:

8.1 Right to Access Information

You may contact our support team at any time to ask what information is stored about you. We generally provide a summary within a reasonable time.

8.2 Right to Correct Information

If any information in your account is incorrect or out of date, you may request a correction. Changes to identity-related information may require an additional verification process.

8.3 Right to Request Deletion

You may request account closure and ask for your personal information to be deleted. However, certain information may be retained for a specified period due to legal obligations, and we will inform you of this.

8.4 Right to Object to Processing

In certain circumstances, you may object to your information being used for a specific purpose. In that case, contact us through the support channel and explain the reason for your objection.

9 Protection of Minors

xe66 bdt does not knowingly collect information from anyone under the age of 18, or — in accordance with the applicable regulations in Bangladesh — under the age of 21.

Age verification steps are taken at registration. If a user registers with a false date of birth and it is later established that they are under 21, the account will be closed immediately and all deposits will be refunded.

If a parent or guardian believes their minor child has registered on this platform, they may contact the support team. We will act promptly in such cases.

10 Changes to This Policy

xe66 bdt reserves the right to update this privacy policy as needed. When changes are made, the "Last Updated" date will change, and registered users will be notified of any significant changes.

Continuing to use the platform after a policy change means you are considered to have agreed to the new policy. We therefore recommend visiting this page regularly.

If any change significantly affects the existing terms under which your account is managed, we will endeavour to give at least seven business days' notice. For more details, see our FAQ section.

11 Contact

If you have any questions or concerns about this privacy policy, or if you wish to exercise any of your rights regarding your information, please contact the xe66 bdt support team. Our support team is available seven days a week, 24 hours a day, in both Bengali and English.

We generally respond to user enquiries within a reasonable time. Requests involving complex data rights matters may take a little longer, but we treat every request seriously.